Shipping and Return Policy

Shipping

Livestock is guaranteed to arrive alive with the exception of carrier shipping delays. If your livestock arrives deceased or in poor condition, a report with an image must be sent to [email protected] within 24 hours of delivery. Extreme weather conditions may delay shipment.

Plants are shipped over 2 or 3 days. All livestock other than plants must be shipped overnight. Tracking will be sent to the e-mail associated with the account upon shipping. Plan to be at the address listed on your order when your livestock arrives to ensure minimal travel time.

Orders that do not include livestock will be sent with standard shipping as soon as possible. Contact [email protected] with any concerns about your shipment.

Shipping will be calculated at checkout.

Returns

Plants are sold as-is and may not be returned.

All other unused products may be returned within 14 days in their original packaging. Contact [email protected] to request a return label.